At Gunter Automotive Collision, we understand that navigating the repair process after an accident can be overwhelming. That’s why we’ve compiled this list of frequently asked questions to help guide you through our services. From certifications and insurance claims to rental options and custom work, we are committed to providing top-quality repairs and exceptional customer service. If you have any additional questions, feel free to contact us—we’re here to help!
Frequently Asked Questions
Is your collision shop certified to repair my vehicle?
Yes, we are certified to repair all makes and models. Our team holds I-CAR Platinum certifications, ASE Master Repair certifications, and multiple OEM certifications. We have also completed factory-required training from manufacturers to ensure your vehicle is repaired to the highest standards.
Does your collision shop work with my insurance provider?
Yes, we are a direct repair network facility for multiple insurance companies. However, even if we are not directly partnered with your provider, we are happy to work with all insurance companies to assist with your claim.
Does your collision shop offer rentals?
Yes, we have a full fleet of onsite rental vehicles available for insurance claims as well as for the public, provided the necessary credentials are met.
Does your collision shop provide towing services?
Yes, we partner with a trusted 24/7 towing service to assist you whenever needed.
Does your collision shop offer deductible forgiveness?
No, we do not offer deductible forgiveness. However, we do provide financing options through Sunbit for qualified applicants to help manage repair costs.
Does your collision shop handle glass claims?
Yes, we work with a full-service glass vendor to handle all glass-related repairs and replacements, including tinting and recalibrations.
Does your collision shop perform radar and camera recalibrations?
Yes, we offer in-house recalibration services for all radar and camera systems, both before and after repairs, with full documentation provided.
Does your collision shop offer custom work?
We offer installation of aftermarket accessories, whether purchased through us or elsewhere. Additionally, we provide vinyl decal work through a sublet vendor, paint protection film application, and spray-in bed liners for the public.
Does your collision shop accept checks?
We accept cashier’s checks issued by the customer’s bank; however, we do not accept personal checks.
